Fragmented evidence
Relevant events may be separated across multiple files, document types, and decades.
For VA-recognized veterans organizations and accredited representatives
Spend more time helping veterans. Spend less time sorting records.
Claim Compass is an AI-assisted review workspace designed to turn complex claim files into structured timelines, condition-focused evidence views, and traceable findings for human verification.
- Human-in-the-loop review
- Source-page traceability
- Organization-controlled access
The operational challenge
A claim should not depend on finding one sentence in a thousand-page file.
Accredited representatives may need to reconcile service records, medical evidence, examinations, decisions, correspondence, and lay statements before they can advise a claimant. Manual organization can consume the time that organizations need for consultation, development, and quality review.
Repeated manual work
Each reviewer may rebuild the same chronology and evidence map from the beginning.
Verification burden
AI summaries are only useful when representatives can quickly return to the original source page.
A reviewer-centered workflow
From claim file to structured human review
Claim Compass is intended to support accredited professionals—not replace their judgment or the systems used to establish representation and submit claims.
-
01
Controlled intake
Authorized organizational users add records within a defined case workspace.
-
02
Document recognition
Common military, medical, examination, decision, and correspondence records are classified.
-
03
Evidence extraction
Potentially relevant dates, diagnoses, symptoms, opinions, decisions, and events are surfaced.
-
04
Condition organization
Related evidence is assembled into timelines and condition-focused lifecycles.
-
05
Representative verification
The reviewer confirms, corrects, rejects, or annotates findings against the source record.
-
06
Prepared consultation
The organized record supports informed development, consultation, and quality-control decisions.
Interactive product preview
Explore a fictional evidence review
Select a condition to see how Claim Compass could organize events, source references, and reviewer prompts. Every person, document, and finding in this preview is fictional. Features shown are illustrative and may change.
Condition lifecycle
Lumbar spine
First documentedAug. 14, 2001
Source documents3
Review prompts2
Representative review prompt
Clarify continuity after separation
The mock record contains an in-service complaint and a later diagnosis, but no treatment evidence for the intervening period.
Capabilities for organizations
A consistent workspace for evidence review and oversight
Evidence timelines
Place military, medical, and claim events in chronological context.
Condition lifecycles
Follow a condition across symptoms, diagnoses, treatment, examinations, and decisions.
Source traceability
Connect each surfaced finding to the original document and page for verification.
Reviewer assignment
Route cases to authorized representatives and support continuity when assignments change.
Evidence-gap prompts
Surface questions for representative consideration without making a claim determination.
Quality review
Support consistent verification, annotations, corrections, and second-level review.
Responsible use by design
The representative remains the decision-maker.
Claim Compass may identify potentially relevant information, but accredited professionals determine whether the evidence is relevant, whether additional development is appropriate, and what advice is provided to the claimant.
What this concept does not do
- It does not provide legal or medical advice.
- It does not determine entitlement to benefits.
- It does not guarantee a rating or claim outcome.
- It does not replace VA systems or accredited representation.
- It does not permit reliance on AI findings without source verification.
- AI-assisted output may be incomplete, inaccurate, or omit relevant context.
Pilot partnership model
Evaluate the concept in a controlled organizational setting
A limited pilot can be structured around representative feedback, accuracy review, workflow fit, and measurable time savings before any broader implementation decision. Any pilot, licensing, data-processing, or service relationship requires a separate written agreement signed by KNECO, Inc. and the participating organization.
Define scope
Select participating representatives, approved use cases, and a limited evaluation period.
Configure access
Establish organization roles, reviewer assignments, and agreed data-handling boundaries.
Review performance
Measure source accuracy, usability, review time, and representative confidence.
Document findings
Produce recommendations for refinement, governance, and potential expansion.
Contact Claim Compass
Could Claim Compass strengthen your organization’s review workflow?
Request a demonstration, stakeholder discussion, or controlled-pilot conversation with KNECO, Inc. This form is intended for VA-recognized veterans organizations, accredited representatives, attorneys, claims agents, and authorized veteran-service stakeholders.
Prefer email?
claimcompass@kneco.com